Rules & Policies 

No Show/ Cancelation Reservations canceled with less than 3 hours notice or no notice at all will be charged 50% of the services booked. 

Card on file There must be a card on file for every reservation 

Late Policy If you are more than 5 minutes late we may need to reschedule your reservation for another day/ time. 

One Person Policy Only one guest is allowed in the wax suite at a time unless it is a parent/guardian and child. 

Unaccompanied Minors Policy No children are allowed to be left unattended in the Lobby. Children must be in a car seat or stroller if they are in the wax suite with their parent or guardian 

Packages & Memberships Packages and memberships are non transferrable and may only be redeemed by the purchaser. Packages cannot be shared between Guests. 

Outstanding Balances All past due payments on payment plans must be made before receiving services.